Login Information

Forgot User ID or Password?
If you are not the designated account manager for your operation and have forgotten your User ID or password, contact the designated account manager at your operation to regain access to your account.

If you are the designated account manager for your operation and have forgotten your User ID, enter your operation number and click the "Email User ID" button. Your User ID will be emailed to the “Contact Email Address” that CCR has on file for your operation. If your operation number has an Agency Number and/or Branch Number (for example, 123456-123 or 123456-123-12), those must be entered in the Operation Number field.

If you are the designated account manager of the operation and have forgotten your password, enter your operation number and your User ID, and click the "Email Password" button to reset your password. A reset password email will be sent to the “Contact Email Address” that CCR has on file for your operation.

If you make updates to your operation’s “Contact Email Address,” allow up to 24 hours after making the update before clicking the “Email User ID” or “Email Password” buttons.

Locked out of Your Account?
If you are not the designated account manager and are locked out of your account, contact your account manager.

If you are the account manager and have been locked out of your account, contact your CCR inspector or CBCU inspector.


  e.g. 123456 OR 123456-123 OR 123456-123-12